FAQs

Where do you ship?

If you live in the United States of America, we ship to you!  We offer shipping to all 50 states.

 Why is shipping included in the price?

We ship everything USPS fully insured.  Some items due to value or size may be shipped as registered mail and/or with special handling.  Standard shipping rates don't account for these options, so we opt to include the shipping in the price.  If you are interested in purchasing multiple large items, or need something asap, contact us and we can put together a custom order for you.

How long until you ship?  How long until I receive my order?

Typically items are shipped within 2-3 business days.  Shipping times vary between 5-9 business days.  Possible delays may be caused by weather and/or holidays.  If you need rush shipping, please contact us before placing your order.

I need something as quickly as possible!  What should I do?

Contact us before placing your order.  We will work with you to help you get what you need.

Can I track my item?

You will be notified when your order ships and we will provide you with a tracking number.

I saw something in the shop I want but I can't find it online.

Please contact us so we can put a custom order together for you, if we still have the item(s) available.  We can send you a cart so you can checkout online or we can take payment over the phone.

I don't like to order online.  What options do I have?

No problem!!  Call us at 808-664-0815.  We can put an order together and take payment from you over the phone.  

I really want that one thing but I can't pay for the entire item right away.  What options do I have?

You're in luck!  We offer layaway plans on our items.  You will be required to put down a minimum 20% non-refundable deposit.  The remainder of your item may be paid off in monthly installments, up to 12 months, depending on the purchase price.  We will work with you on choosing a schedule.  Once you have completed payment, your item(s) will be shipped to you!  Please contact us with any questions you may have, or to arrange a layaway item.

I'm on Maui and I want to come visit you!

Hurray!  Please do!!  You will find us at 780 Front St. in beautiful sunny Lahaina.  We are open every day from 9am - 10pm with the exception of Halloween and Christmas.